Visión general

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a refund, the paragliding gift ticket must be unused.

To complete your return, we require a receipt or proof of purchase.

Reembolsos

Once we have received and inspected your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, the refund will be processed and a credit will automatically be applied to your original credit card or payment method within a specified number of days.

Reimbursements overdue or not received

If you have not yet received your refund, please check your bank account again first.

Then contact your credit card issuer or contact your bank. It often takes some time before the refund is posted.

If you have done all this and still have not received your refund, please contact us at info@enminubeparapente.com

Articles on offer

Only regular priced items will be refunded. Sale items cannot be refunded.

Intercambios

If you need to exchange your gift ticket for the same place or type of paragliding flight, please send us an email to info@enminubeparapente.com

Devoluciones

To return your product, you must communicate it to info@enminubeparapente.com.

¿Necesitas ayuda?

Please contact us at info@enminubeparapente.com for questions related to refunds and returns.